Get in Touch With Us
Got a question about one of our casino reviews, spotted something that needs updating, or want to suggest a topic for us to cover? This page explains how to reach the Australian Online Casinos team and what happens once your message lands with us.
How to Reach Our Team
Email is the best way to get in touch. Write to us at [email protected] and a real person on our editorial team will read your message and reply — we don't rely on automated responses to stand in for a proper answer.
To help us get back to you quickly, let us know upfront what your message is about. A short line such as "correction on a review" or "partnership enquiry" helps us route it to the right person straight away.
What You Can Contact Us About
- Questions about our reviews — If anything in our coverage of Australian online casinos, bonuses, pokies, live dealer games or payment methods is unclear, ask away.
- Corrections and updates — Licensing details, bonus terms and payment options can change. If you notice something on the site that looks out of date, we want to hear about it.
- Content suggestions — If there's an aspect of online gambling in Australia you think we should cover in more depth, tell us what you'd find useful.
- Partnership and media enquiries — If you represent a casino operator, software provider or media outlet, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is finding gambling difficult to control, mention this in your message and we'll point you towards Australian support services.
What to Expect After You Write to Us
We aim to respond within a couple of working days, though this can stretch a little during busier periods. Every message is read by someone on our team before it gets a reply, so you're not left talking to a bot.
If your enquiry relates to a specific operator or offer, it helps to mention the casino name and, where relevant, the bonus or feature you're asking about. That way we can check the current details before we reply, rather than working from memory.
A Note on Independence and Accuracy
Australian Online Casinos publishes independent comparisons of offshore casinos accepting Australian players, including sites such as VegasNow, Wincrown and Casea. We may earn a commission when readers sign up through links on our site, but this never determines how an operator is ranked or reviewed. If you believe something we've published is inaccurate or misleading, please tell us — reader feedback is one of the ways we keep our content honest and current.
If your enquiry concerns a different market, such as UK players looking for options outside the self-exclusion scheme, you may find our guide to trusted non-GamStop casinos more relevant than a direct message to us.
Before You Get in Touch
A few quick checks can sometimes save you a wait for a reply:
- Check the relevant casino review on our site first — bonus terms, wagering requirements and payment details are usually listed there in full.
- If your question is about an account, deposit or withdrawal with a specific operator, contact that casino's own customer support team directly, as we are not able to access or action account-level requests.
- If you're seeking help with gambling-related harm, Australian services such as Gambling Help Online offer confidential support around the clock, separately from anything we can offer by email.
Whatever the reason for writing in, thank you for taking the time to reach out. Feedback from readers comparing online casinos in Australia is genuinely part of how we keep this site useful.